Job Vacancy – Counselling Services Coordinator

________________________________________________________ Due to the large number of applications we have received, we have taken the decision to close the application process early. We apologise for any disappointment this may cause.  Thank you for…


Due to the large number of applications we have received, we have taken the decision to close the application process early. We apologise for any disappointment this may cause.  Thank you for your interest in working with BCWA.


For a full Job Description & Person Specification CLICK HERE 

For FAQ Frequently Asked Questions about vacancies and recruitment, please CLICK HERE 

If you still have unanswered questions about the role, please email us at  

Job Title: Counselling Services Coordinator 

Hours: Part-time, Monday to Thursday – 4 hours per day (16 hours per week)

Contract Type: Fixed Term Contract to 28th November 2026

Salary: £31,000 to £32,000 FTE depending on experience 

Interviews: Week commencing 22nd July 2024 

Location: Hybrid, with home-working available following an initial period of training at BCWA Head Office in London SE20 

Employee benefits we offer: 

– A friendly, flexible and values-led organisation 

– Competitive salary 

– 25 days of annual holiday, plus bank holidays (pro-rata for part-time) 

– Birthdays and Wellbeing Leave 

– Contributory pension scheme (5%) 

– Training to help you perform your role and support your professional development 

– Comprehensive Employee Assistance Programme, counselling and wellbeing support 

– Healthcare cashback scheme 

Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.  

About the role:  We are seeking to recruit a Counselling Services Coordinator to provide administrative support to our Counselling Services Manager and assist in the smooth running of our counselling programme.   You will deal with referrals and carry out clinical counselling assessments in person and online to ensure that BCWA is the correct counselling service for the client.  You will liaise with our trainee counsellors and allocate clients to the counsellors based on suitability. You will manage our counselling waiting lists and ensure clients are kept informed.  You will ensure confidentiality and data security is maintained in relation to service user’s details, case records and supervision notes. Ideally you will have or be working towards a counselling qualification and/or have experience of providing trauma-informed support. 

All staff have access to hot-desking at our offices as needed. We do our best to accommodate flexible working practices at BCWA. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.    

Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support. 

Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted.   If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.  

We reserve the right to terminate this recruitment process should we receive a large number of applications. 

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA are an Equal Opportunities Employer. 

Reg. Charity No.1068007. 

Comments are closed.

Latest News

News, blog,
jobs & events

Hide My Visit

24/7 National Domestic Abuse Helpline:

0808 2000 247