Job vacancy – Refuge Support Officer

Bromley & Croydon Women’s Aid is seeking to recruit a Refuge Support Officer to provide support services to women and children within our domestic abuse refuges.  BCWA is a well-established, innovative and forward-thinking…

Bromley & Croydon Women’s Aid is seeking to recruit a Refuge Support Officer to provide support services to women and children within our domestic abuse refuges. 

BCWA is a well-established, innovative and forward-thinking local domestic abuse service, and are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner. 

You will be required to demonstrate a good awareness of the needs and issues specific to survivors of domestic abuse and have experience of refuge/supported housing provision.*

You will be able to work on your own initiative and as part of a team. The person we are looking for will be skilled in risk management and safety planning, providing high quality advocacy and support based upon a client led needs and risk assessment. 

The right candidate will be able to demonstrate a good awareness of the needs and issues specific to women with NRPF, and the specific challenges that working with these clients might bring. 

The post will be based in refuge with access to hot-desking at our offices as needed. Flexible working is supported at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with families and lives and we understand that flexibility can be crucial in supporting women in the workplace. 

Holding a driving licence and access to a vehicle is preferable. 

Job Title: Refuge Support Officer 

Hours: Part time – 21 hours/week 

Contract Type: Fixed Term until 31st March 2023 

Salary: £27,500.00 p/a FTE 

Application Deadline: Interviews will be conducted on a rolling basis  

Interviews: (via Zoom) Conducted on a rolling basis 

Employee benefits we offer: 

– A friendly, flexible and values-led organisation 

– Competitive salary 

– 25 days of annual holiday, plus bank holidays (pro-rata for part-time) 

– Contributory pension scheme (5%) 

– Training to help you perform your role and support your professional development 

– Comprehensive Employee Assistance Programme and wellbeing support 

As a trauma-informed charity we take mental health and self-care seriously, and offer clinical supervision to our frontline team, monthly staff wellbeing session led by a range of health experts, and access to our comprehensive Employee Assistance Programme. This includes a personalised fitness portal, life coaching, career guidance, counselling, financial advice, nutrition advice and recipes, sessions around healthy sleep, mindfulness & much more. 

To learn more and download the Job Description, click here

To apply online click here.  

If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful. 

We reserve the right to terminate this recruitment process should we receive a large number of applications. 

*We are happy to consider expressions of interest or applications from candidates who are not qualified for this role but keen to get into the women’s sector, and comprehensive training is available for the right candidate. If you would like to have an informal chat about the role and organisation before applying, just drop us a line on info@bcwa.org.uk. 

Female applicants only. In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA are an Equal Opportunities Employer. 

Reg. Charity No.1068007. 

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