Refuge Accommodation

We provide safe accommodation for any woman and her children (boys must be under the age of 12) who is experiencing  domestic abuse, or who is at risk of abuse.

How a refuge works

A refuge is a large family home in a confidential location.

You and your child(ren) will have your own room with a shared kitchen, lounge, bathrooms and garden. We provide all necessary bed linen and kitchen items.

Refuge staff will work with you to make sure you get the support and advice you need to move on.

You will receive emotional and practical support as well as access to benefits/finances, schooling, legal advice, GPs, and counselling.

Your children will be supported by a Child Support Worker who will arrange play activities and after school clubs.

How to get into a refuge

Before we provide a space in the refuge, we have a telephone conversation with the woman involved to be sure that we can provide the support she needs.

To ask for a place in a refuge, women can either be referred by an agency or call BCWA directly on 020 8313 9303.

What it costs to stay in a refuge

Rent is paid weekly, and can be paid through housing benefit if you’re eligible.  You will need to pay a small additional charge for services, such as light, heating, etc.

If you aren’t entitled to benefits and don’t have any other way  to pay rent, please contact us for further advice.